Tag Archives: Customer service

What Happened to Customer Service AT&T?

On August 5, my home phone and Inter­net died and as of today it is still out. I have been hav­ing prob­lems for nearly two months where every time it rained the Inter­net would go out. After a month long wait a tele­phone repair tech­ni­cian called and said it was “fixed.” This was the day before […]

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Another Fast-Food 911 Call: Is it a Sign of a Bigger Problem?

In the embed­ded CNN story we find another per­son mis­us­ing the 911 sys­tem to solve a seem­ingly insignif­i­cant prob­lem. Our first reac­tion is to prob­a­bly laugh or think what is wrong with this per­son but I think it’s the sign of a larger prob­lem. Embed­ded video from CNN Video We need a stan­dard­ized nation­wide non–emergency […]

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